It can take up to five business days before the money enters your bank account.
Please double-check your bank statement. You can also check the date of your ticket purchase as sometimes refunds can be refunded on the purchase date.
Refund of event tickets is not possible. The rules according to the law of distance contract (Distansavtalslagen) and the right to regret (ångerrätt) do not apply to the purchase of event tickets however you can contact the organizer to see if they approve of your refund.
You can always contact the organizer via the “Contact Organizer” tab available in any event. You can also find the organizer’s contact information on the ticket.